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Old 22-02-2008, 10:11   #11
KaySquirrel
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Join Date: Dec 2005
Location: Somewhere between OMG and WTF
Services: I use BT blinkenlights now!
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Re: 08000 135333 NTL message

Quote:
Originally Posted by Saycheese2 View Post
I'm sure they are doing it to people who cancel as a spiteful way of punishing us
You might have to wait until one of the calls is actually a human, and then ask them to stop calling you. Of course, be prepared to have to ask more than once.

By cancelling all our VM services, we got on their 'Beg These People to Stay With Us' list, too. The calls have been better than drunken hysterical phone calls in the middle of the night from someone you don't care about anymore, but only just.

They called us 29 times (27 of those calls were nothing but dead air!) over the course of 14 days.

Feb 4 at 11:40, 18:23, 18:24
Feb 5 at 11:32, 11:33, 16:27, 16:29
Feb 6 at 11:30, 16:31, 16:33
Feb 7 at 11:28, 11:27, 17:05
Feb 8 at 9:22, 13:48
Feb 11 at 13:31
Feb 12 at 11:28, 11:29, 16:30 -- for this last call, Hubby answered it, and waited a good 2 min of dead air before someone came on the line. He told them that we are not moving to a Virgin Media services area, and to stop calling here. Since his name is on the account, you would think that they would honour his request, right? Not a chance.
Feb 13 at 11:14, 15:43, 15:45
Feb 14 at 11:19, 16:00 -- not even so much as a 'Happy Valentine's Day!'
Feb 15 at 10:44, 14:22, 14:23
Feb 18 at 11:15, 16:18 -- on this last call, someone was actually at the end of the line when I answered, instead of the usual dead air. Hubby was home, and told them ONCE AGAIN that we are not moving to a Virgin Media serviced area. He requested ONCE AGAIN that they stop ringing us.

They've finally stopped. All our VM services are being cancelled 29 Feb (Yaaaaay!) so even if they do start calling again, we won't have to put up with it for much longer.
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