Quote:
Originally Posted by lostandconfused
There are often delays when rolling out an upgrade, there is only so much testing that can be done. At some point you have to just roll it out in an area and see what happens ... < snip >.
The reason there hasnt been an update for a while is probably because they have rolled it out in a few areas already, so will be monitoring that area until they know there are no issues affecting it, they will then move onto the next couple of areas until it has been completed
The upgrades are very carefully planned, and will follow a timescale, just because it hasnt been published doesnt mean that they are doing it on an ad-hoc basis.
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I know I should do the wise thing and keep my head down and my mouth shut, but since I have a professional interest in large-scale implementations of large and complex systems, I can't resist responding ...
VM has stated that implementation of their 10M service will be complete "by the end of the summer". If they have a sensible and robust plan with end-summer as the end date, why are they so loathe to share any part of it ? By saying nothing, they remind us of past occasions where the end date was apparently chosen by someone very high up the tree because it sounded impressive.
It makes very good sense for VM to implement the 10M service area by area, and (within each area) to wait for a while after completion to ensure that everything settles down OK. By following such a process they confine and contain any problems which arise and they expose the network as a whole to the least amount of stress and disruption. HOWEVER ... I would still expect them to announce (at the very least) which areas have just been done and which are due next - this lets the customers know a) that progress is being made and b) that VM are managing and controlling the process. If they felt brave they could even tell us the order in which the areas were to be upgraded. I can't believe that an organisation with Branson at its' head would ever miss an opportunity for a bit of publicity and promotion, and I remind myself of the old adage that when a project goes silent, it almost always means bad news. THAT is why I am concerned at what I (don't) see and hear.
By the way, what on earth does "will follow a timescale" mean ?