Cable Forum - View Single Post - Virgin 4Mb to upgrade to 10Mb February

howard.bates · 18-02-2008, 22:25

Like many others, I received a letter from Virgin this morning announcing a free upgrade from 4MB to 10MB. A quick look at their website reveals that the "plans" for rollout are sketchy at best. Looking a bit further, the website tells me that my 3Com CMX modem (which has worked happily for more than 8 years and is rated at 40 Mbps) is no longer adequate. Hmmm.
So, they can't or won't tell us what is happening in as little as 10 days time, then they suggest that I spend money on an equipment upgrade which is probably not necessary. I find it very hard a) to feel reassured that they're in control of their business, and b) to believe that looking after my interests is near the top of their priority list.

18-02-2008, 22:25	#97
howard.bates Inactive Join Date: Jun 2005 Location: Surrey Posts: 49	Re: Virgin 4Mb to upgrade to 10Mb February - Summer Like many others, I received a letter from Virgin this morning announcing a free upgrade from 4MB to 10MB. A quick look at their website reveals that the "plans" for rollout are sketchy at best. Looking a bit further, the website tells me that my 3Com CMX modem (which has worked happily for more than 8 years and is rated at 40 Mbps) is no longer adequate. Hmmm. So, they can't or won't tell us what is happening in as little as 10 days time, then they suggest that I spend money on an equipment upgrade which is probably not necessary. I find it very hard a) to feel reassured that they're in control of their business, and b) to believe that looking after my interests is near the top of their priority list.