Quote:
Originally Posted by superbiatch
Having had my card cloned 3 times in the past, I decided i'd look into transferring my account to another bank.
Around the same time i was also purchasing my apartment and sorting out a loan. The loan was granted by Halifax and I was persuaded to open a bank account with them there and then "to get the money paid in straight away" was what I was told by the assistant, although I think it was commission based as she was rather pushy. This was last March. I told her as I was in the process of purchasing a property, changing banks at this time might confuse matters. She said that was fine, and all the benefits would be available to me when i decided to switch.
In June I decided to start the ball rolling with transferring all my direct debits and wages etc and it took until September to get it all sorted out. I was told it would take 3 credits over £1000 before I would receive my switching fee of £100. As my wages at the end of November would have been the third credit, I contacted them last night to be told my bank account was opened before the switching fee was available. I've been told to speak to the branch i dealt with directly.
Any advice guys and girls? I know its only £100, but its been quite stressful at times when direct debits haven't been paid etc so its the least they can do!
|
Good news! After arguing with Halifax and eventually putting in an official complaint - I was finally awarded the £100 mentioned above yesterday. A small amount of money, but goes to show if you take on the banks - they don't always win
