Quote:
Originally Posted by andy21
Does anyone out there feel they can offer me some expert help to resolve
a networking issue that has baffled a total of 12 Tech Support (including
two Level 2 technicians).
My new Belkin USB adapter cannot get me online wirelessly on my Dell laptop, and yet in the task bar it tells me I am connected. Just getting 'Cannot display webpage' Previous adapter only worked intermittently around the house, never got a stable connectiion.
Setup is as follows: Wired Dell Desktop PC (Vista) and Wired Dell Desktop PC (XP) both connected via the Belkin Router 802.11g, and the
Dell Laptop wireless via the Belkin USB adapter 802.11g (54 Mbps)
Have spoken to Belkin Tech Support 12 to 14 times now and each different person has gone over steps already tried from the previous calls, even though they have all of this information in front of them, and still I have not got this issue resolved.
If anyone considers themselves brave enough to
take on this challenge then please step forward......I await your replies.
Andy
---------- Post added at 17:35 ---------- Previous post was at 17:27 ----------
Got a bit more info, which should shed some light on the problem I hope!
The laptop gives me an IPconfig of 169.254.197.11
I have also done ping tests from the laptoop with the following results:
Ping to my 2 desktop PCs - Destination Host unreachable
Ping to Default Gateway 192.168.2.1 - Destination Host unreachable
Ping to 169.254.197.11 (my laptop) - Sent (4) Received (4) Lost (0)
Ping to 'Host Name' of laptop - Sent (4) Received (4) Lost (0).
Have tried to do 'nslookup', which incidentally, I had not been asked to do before, and has now given an interesting result:
Default Servers are unavailable
Default Server: Unknown
Address: 127.0.0.1
Hope the above helps. I so need to get this fixed, or else I will have to cut my losses, and buy some new kit which WILL work.
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so much for the techs you spoke to then....
the 169.254.197.11 isnt in the same range as the routers 192.168.2.1 range so make the usb adaptor manually in the same range.
to be simplistic, you need IPs in the same range so as to allow your IP packets to flow from one machine to the other and back.
a valid IP range in combination with the right 'subnet mask' 255.255.255.0 in your case tells the network stack these packets can flow.
use 192.168.2.2 as the USB ethernets IP and try pinging the router again, you should be able to browse too providing the routers got a valid webside WAN IP set ,i assume the wired pcs work ,so try it.
sure the router should be giving out an IP inthe right 192.168.2.* range but you might not have that set in the router so keep it simple and manually set a valid IP for the USb pc.
the usual reason to get the 169.* range is usually windows messing up ,169.* being what windows uses when it cant auto find a DHCP server to get a valid LAN IP, it messes up a lot so if you ever see this range, manually change it to something valid.
im guessing the USB ethernet has a MAC of 00.00.00.00 ,change that for another valid MAC and you might find windows then manages to ask the routers DHCP server for a valid IP ,but just set the IP manually for a quick test for now.
if you stil cant browse after manually setting the IP in the USB sticks network config, then use one of your wired pcs to go into the routers mini web server pages and check to see if you can see the new USBs IP in there so as to confirm its really wirelessly connected.