Quote:
Originally Posted by Cerberus
Have you tried here
Input your details as asked within the drop down boxes and see what happens, it should send you some settings via SMS. Also power off the handset and remove the SIM card and give the gold contact a wipe with a soft,dry and clean cloth. Pop the SIM back into the handset and try again to send an outgoing email.
Is it a PAYG handset or a Pay Monthly handset? If it's PAYG check you have enough credit. If Pay Monthly check Virgin haven't put a GPRS bar on your account, also check that your plan allows for mobile data, email usage and GPRS usage.
Do you have another email account you can use like Gmail? Just for testing purposes. I would like to see if it works on another email provider.
How many bars of signal do you have on your handset? |
Hi ,Thanks for helping me
, PAYG to your questions ,yes i have been to the site you gave me and because Virgin.net are not supported by sony saying either outdated info or to that effect so this is why i did it the hard way , i also tried and removed a email address that i didnt use very much and made a new one but that didnt work either ,i dont have any other email addresses as 5 is greedy anyway ,but i see your point i was thinking the very same thing if i had another email address other than virgin.net i could try and input the details etc to see if that worked and if it did ,we know where the problem lies .
I have enough credit after Virgin.Network refunded me the £20.00 i spent doing as i was told by them and getting the very same settings ,i have excellent signal were i live maximum bars i have 3g and gprs and have tied both to now joy ,im about to try the removing of the sim etc ,but this does not explain why my other 2 mobiles have been also unable to send since that dreaded day ?
I shall reply shortly with regard the removing and cleaning of my sim ! Regards Pete .
---------- Post added at 19:44 ---------- Previous post was at 19:35 ----------
Hi , Shame no joy with trying to send a email after i had taken out the sim and gave it a good clean with a dry free lint cloth ,funny had a thought that may of worked but alas no im sorry to say .
