Cable Forum - View Single Post - V Box fitted Saturday

bonhomie · 28-01-2008, 16:18

Hi all,

This is my first post and hope someone can help.

Had V box fitted Sat morning. Programmed it to record a programme for a couple of hours later. The red light was on so I assume it's recorded ok. After that I couldn't do anything. No channel change, no menu. Phoned Virgin and was told a problem in my area. Waited till Sun am, phoned again - "No, the problems you are having are not affected by the area problem, that's a different area". She then tested things her end. Nothing worked so an engineer was booked for Mon afternoon. He turned up, pulled the box out to check cables on the back and it WORKED!! He couldn't see what the problem had been and I explained that that worried me as if the 'problem' hadn't been fixed, it could happen again. Anyway, he went and within 3 minutes of him leaving it all siezed up again - I swear I could see his van leaving my road!! So another engineer is coming tomorrow morning. I'm dreading it all happening again.

Don't know what any of you can do to be honest - I'm just anxious.

28-01-2008, 16:18	#1
bonhomie Inactive Join Date: Jan 2008 Posts: 15	V Box fitted Saturday - still not working Hi all, This is my first post and hope someone can help. Had V box fitted Sat morning. Programmed it to record a programme for a couple of hours later. The red light was on so I assume it's recorded ok. After that I couldn't do anything. No channel change, no menu. Phoned Virgin and was told a problem in my area. Waited till Sun am, phoned again - "No, the problems you are having are not affected by the area problem, that's a different area". She then tested things her end. Nothing worked so an engineer was booked for Mon afternoon. He turned up, pulled the box out to check cables on the back and it WORKED!! He couldn't see what the problem had been and I explained that that worried me as if the 'problem' hadn't been fixed, it could happen again. Anyway, he went and within 3 minutes of him leaving it all siezed up again - I swear I could see his van leaving my road!! So another engineer is coming tomorrow morning. I'm dreading it all happening again. Don't know what any of you can do to be honest - I'm just anxious.