Credit Were Credits Due!!!
I have had 2 issues in the last week:
1st:Tuesday 4pm, BB, went down spoke to a nice guy called Nitesh (Indian) issue resolved in 7 mins, only thing that pi**ed me *ff was 0.25pm & 0.10pm connection charge on 0906 number! But Sorted!!
2nd: Thursday 4:30pm,TV, Old Pace box called it a day I spoke with nice lady on 151 (free) Gillian, some sort of return path error, after doing her checks arranged for engineer for today 12-4pm.
Engineer turns up @ 2:05pm, does his checks confirms box f***ed, brings in new Samsung by 2:25pm, all working new V Box installed all channels up & running. Great Job!!
In 14 years with Bell Cablemedia,Cable & Wireless,NTL: & Virgin Media I have only had 4 times of complaint & all resolved in good time, most serious was when Pace Box went & lost my Asian Pack Channels for 10 days because of Tech issue's when the brought the new billing/service system (Telewest) for NTL: customers & it went all t**ts (Hits Not Working) up but I was given 1 & half month free TV service.
So Credit Were Credits Due!