Cable Forum - View Single Post - Virgin 20MB

Insomnicat · 23-01-2008, 13:34

Hi,

After a recent power cut I restarted the modem/router as normal but couldn't access the internet. IE reported that the DNS could not be resolved. I keep restarting the computer with a direct link to the modem but could not get an IP address.

I'm currently getting the run-around from Virgins B/Band support team who seem to tweak something their side which resolves the problem until the next time I try to use the internet. I now object to a Ã‚Â£5 call each time I want to use the internet. This problem only started once I upgraded to the 20MB package.

Thanks in advance.

23-01-2008, 13:34	#1
Insomnicat Inactive Join Date: Jan 2008 Posts: 11	Virgin 20MB - DHCP fails to assign an IP Hi, After a recent power cut I restarted the modem/router as normal but couldn't access the internet. IE reported that the DNS could not be resolved. I keep restarting the computer with a direct link to the modem but could not get an IP address. I'm currently getting the run-around from Virgins B/Band support team who seem to tweak something their side which resolves the problem until the next time I try to use the internet. I now object to a Ã‚Â£5 call each time I want to use the internet. This problem only started once I upgraded to the 20MB package. Thanks in advance.