Originally Posted by zaax

Sky have been playing (again). You need to hard reset it.

Switch off at the mains plug, unscrew aerials and take out, take the viewing card out, check all for damage, and leave it for a 10 mins. Then put it back together.

While holding the back botton on the box it'self switch on at mains plug. Hold the back down until you see the traffic (three) lights come on.

Wait for it to down load software.

Enjoy