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Originally Posted by nffc
I just think MSN should be doing more to stop people hacking accounts, using a secondary email first would be a good way to bypass the secret question all together- the secret question is definitely flawed.
In the absence of the 2nd email, then the question should be used.
The way it's set up, and they don't claim this, the email is useless unless you've forgotten your answer or someone's reset you.
I'm not really emphasising the fact that once it's been hacked, you can't do much- merely the fact that hotmail accounts are so easy to hack and this does nothing to decrease that ease, despite it purporting to!
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ok picture this as your having difficulty in understanding the design of the web page.
How it works
1. You enter your user name
2. you forget password so want to enter a new one
3. you cant answer the pets name question correctly
4. you cant answer the pets name question so you get it to sent you an email
How it cant work
1. You enter your user name
2. you forget password so want to enter a new one
3. you get it to send you an email
4. ahhhh how does the web page know you didnt get the email????