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BenMcr · 21-01-2008, 20:31

but even then, contract law states you only have a certain amount of time to dispute it till you agree by default

e.g Distance Selling Regulations state you have 3 months and 7 days to say you have had not recieved any written information from the company. After that you are bound by the contract. I would expect that T&C changes are 30 days after they come into effect.

As per J3 of the Virgin terms and conditions

If you do not give us notice of cancellation within 30 days of any increase in charges or changes to the services or this agreement being notified to you or, if later, receipt of your first bill following such increase in charges, we and Virgin Media Payments will assume that you have accepted the increase in charges and the changes to the services and this agreement and you will no longer be able to cancel your services under this paragraph.

21-01-2008, 20:31	#25
BenMcr Virgin Media Staff Join Date: Nov 2006 Location: Manchester Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1 Posts: 17,929	Re: No Compensation ? but even then, contract law states you only have a certain amount of time to dispute it till you agree by default e.g Distance Selling Regulations state you have 3 months and 7 days to say you have had not recieved any written information from the company. After that you are bound by the contract. I would expect that T&C changes are 30 days after they come into effect. As per J3 of the Virgin terms and conditions If you do not give us notice of cancellation within 30 days of any increase in charges or changes to the services or this agreement being notified to you or, if later, receipt of your first bill following such increase in charges, we and Virgin Media Payments will assume that you have accepted the increase in charges and the changes to the services and this agreement and you will no longer be able to cancel your services under this paragraph.