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popper · 21-01-2008, 18:59

your point was that any customers signing up to the 20Mbit/s service were told that they may need a modem replacement to get the increased speed they were then expected to pay for.

my point is to officially inform said users would require an official notice as layed out in the VM T&C contract,simple really.

21-01-2008, 18:59	#18
popper Inactive Join Date: Jan 2006 Posts: 3,270	Re: No Compensation ? your point was that any customers signing up to the 20Mbit/s service were told that they may need a modem replacement to get the increased speed they were then expected to pay for. my point is to officially inform said users would require an official notice as layed out in the VM T&C contract,simple really.