Quote:
Originally Posted by bus_ter
I think this is shocking. You've been paying for a 20Mb service for over a year that you're not getting because the equipment can't handle the speed. VM seem to conveniently forget to tell people they'll need a new Modem to make use of the new service! How many thousands of VM subscibers do you think are shelling out big bucks for the 20Mb service and are unaware they'll never get close to that speed!
Have a look at this thread:
http://www.cableforum.co.uk/board/12...pensation.html |
No, incorrect.
He said he had been on the XL package for over a year, which would have been 10Mb prior to the forced 20Mb upgrade.