Cable Forum - View Single Post - Virgin XL, motorola sb4100 best alternative?

BenMcr · 21-01-2008, 18:14

I appreciate it could have been handled better. But my point was Virgin didn't try and hide anything with the upgrade.

It is the reason as part of the modem install, customer's now have the option of setting their homepages to virginmedia.com/customers

Previous upgrades were even worse with people who were (And still are) on STB broadband being forced to pay an install charge to get a cable modem (when ex-ntl went from 3Mb to 10Mb). There was no option of a free swap. Even when the minimum broadband went from 1Mb to 2Mb, anyone on a Pace STB box still only get 1Mb

21-01-2008, 18:14	#14
BenMcr Virgin Media Staff Join Date: Nov 2006 Location: Manchester Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1 Posts: 17,929	Re: Virgin XL, motorola sb4100 best alternative? I appreciate it could have been handled better. But my point was Virgin didn't try and hide anything with the upgrade. It is the reason as part of the modem install, customer's now have the option of setting their homepages to virginmedia.com/customers Previous upgrades were even worse with people who were (And still are) on STB broadband being forced to pay an install charge to get a cable modem (when ex-ntl went from 3Mb to 10Mb). There was no option of a free swap. Even when the minimum broadband went from 1Mb to 2Mb, anyone on a Pace STB box still only get 1Mb