Quote:
Originally Posted by instazoinkz
We have been on the xl package for just over a year and I put the slow speeds down to my area and thought nothing else of it.. (I was first told by virgin when I upgraded that my modem was fine for the 20Mbps service..)
That was until I found the info on here...
great site  |
I think this is shocking. You've been paying for a 20Mb service for over a year that you're not getting because the equipment can't handle the speed. VM seem to conveniently forget to tell people they'll need a new Modem to make use of the new service! How many thousands of VM subscibers do you think are shelling out big bucks for the 20Mb service and are unaware they'll never get close to that speed!
Have a look at this thread:
http://www.cableforum.co.uk/board/12...pensation.html