Quote:
Originally Posted by slowcoach
By not upgrading all 20Mb users modems automatically VM are saving a load of bandwidth and avoiding having to upgrade the infrastructure, surely you can see that his is the obvious course for a company like VM.  |
Are you saying VM could be effectively hiding the fact you may need a new modem just to save bandwidth!? While still charging for the service!
Surely not even Virgin Media would sink that low!
Perhaps we should get the media to pick this up. Something along the lines of .."Virgin Media sell High speed Internet to users who's equipment is not capable of providing the service, yet this is equipment provided by the ISP for the job. Customers are NOT directly told they many need a new modem to get the service. The end result is thousands of Virgin Media Customers are paying for a service that their equipment does not let them receive!"