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Re: Virgin XL, motorola sb4100 best alternative?
Without a doubt, that modem couldn't give 10Mb nevermind 20Mb.
There was a backlog sending modems due to a supplier issue.
I'd either call again and demand tech to replace modem (free of charge)
or use the newsgroups and post in virginmedia.support.broadband.cable
and they will order yet another for you.
Personally I'd demand the tech.
HTH
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