Cable Forum - View Single Post - Virgin XL, motorola sb4100 best alternative?

demented · 21-01-2008, 02:04

Hi. I have a similar problem. Upgraded to 20Mbs 3 weeks ago, engineer didn't come with modem. Have a motorola surfboard 3100 from January 2001 that I know is not suitable for 20Mbs. Phoned virgin media quite a few times and they keep promising to send a modem. In the meantime I've used different machines, network cards and even tried a different router to see if I can get any better speed out of the current lot. The fastest recorded has been 5Mb and it usually tops out at about 3.7Mbs on any set up

Mon, 21 Jan 2008 00:43:54 GMT

Test 1: 1024K took 3234 ms = 316.6 KB/sec, approx 2609 Kbps, 2.55 Mbps
Test 2: 1024K took 3484 ms = 293.9 KB/sec, approx 2422 Kbps, 2.37 Mbps
Test 3: 1024K took 3985 ms = 257 KB/sec, approx 2118 Kbps, 2.07 Mbps
Test 4: 2048K took 5281 ms = 387.8 KB/sec, approx 3195 Kbps, 3.12 Mbps

Overall Average Speed = approx 2586 Kbps, 2.53 Mbps

Downstream info
Frequency 331000000 Hz Locked
Signal to noise ratio 37dB
Power level 9dBmV

Upstream info
Channel ID 4
Frequency 25800000 Hz Ranged
Power Level 41 dBmV

Any advice? Definitely the modem?

21-01-2008, 02:04	#7
demented Inactive Join Date: Jan 2008 Location: Sheffield Services: 4Mbs, V+, XLtv + premium channels. Posts: 1,133	Re: Virgin XL, motorola sb4100 best alternative? Hi. I have a similar problem. Upgraded to 20Mbs 3 weeks ago, engineer didn't come with modem. Have a motorola surfboard 3100 from January 2001 that I know is not suitable for 20Mbs. Phoned virgin media quite a few times and they keep promising to send a modem. In the meantime I've used different machines, network cards and even tried a different router to see if I can get any better speed out of the current lot. The fastest recorded has been 5Mb and it usually tops out at about 3.7Mbs on any set up Mon, 21 Jan 2008 00:43:54 GMT Test 1: 1024K took 3234 ms = 316.6 KB/sec, approx 2609 Kbps, 2.55 Mbps Test 2: 1024K took 3484 ms = 293.9 KB/sec, approx 2422 Kbps, 2.37 Mbps Test 3: 1024K took 3985 ms = 257 KB/sec, approx 2118 Kbps, 2.07 Mbps Test 4: 2048K took 5281 ms = 387.8 KB/sec, approx 3195 Kbps, 3.12 Mbps Overall Average Speed = approx 2586 Kbps, 2.53 Mbps Downstream info Frequency 331000000 Hz Locked Signal to noise ratio 37dB Power level 9dBmV Upstream info Channel ID 4 Frequency 25800000 Hz Ranged Power Level 41 dBmV Any advice? Definitely the modem?