[rjaisgod]

yeah the problem is occuring while im directly connected, i have a mcafee firewall set up, my pc is not connected to a router its always been a direct one with the modem, in my modem settings i have obtain ip address auto and dns auto checked. when ive disabled and enabled the local area connection i get limited conectivity to clicking repair should renew the ip address but it doesnt it just times out, this is whilst im directly connected no router is involved which suggests its virgins fault however trying to explain it to them is a nightmare as they just say reboot the pc, which does work but the actual cause of the fault is never fixed.