[rjaisgod]

Hi guys i'm new here and i need help, basically i can't renew my ip address, i have a connection to the internet and its fine but im trying to install a wireless router but in order to setup the router the modem cuts the connection and tries to re-establish an internet connection to test the router. the promblem is that the modem says i want a new ip address and the server doesn't respond, ive tried renewing the ip address without the router connected i.e network connections> disable> enable (limited connectivity)>repair but it just times out whilst trying to renew. ive also tried doing it in dos but that times out to. i'm 99% sure the problem lies with Virgin Media but they just tell me to unplug the modem turn everything off and on again ect. but that isnt what i want how am supposed to set everything up if i can't renew the ip address even without the router connected. I'm sick of speaking to an indian call center who arn't that bothered about the problem and who are just reading off of a script. so what can i say to them to make them understand its their problem not mine? thanks guys