Quote:
Originally Posted by FyberOptyx
I have been paying £35 a month since October 2006 for a 20Mb service have the reciepts.
Of course I understand the minimum 1 month period but to not be able to tell them I don't want it after the month is up 1 day before is ludicrous
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£35 was for the 10Mb service, it was increased to £37 when the 20Mb service was introduced, and as explained in the previous post has only been in operation since May 2007.
It isn't ludicrous to expect you to call in if you are serious about cancelling, it could even be to your advantage as an incentive could be offered to you to take the premium package over an extended period.