Quote:
Originally Posted by FyberOptyx
I never said i wanted a refund. I do expect a small amount of compensation tho.
They have been charging me for something which they could not physically deliver.
As for the modem model - NTL Home 120 mean anything?
Also, at the time of phoning about this, I asked to cancel the movie package which I put on for the xmas period. I was told they couldn't and I would have to call back on the 20th when the month is over.
wtf ? - Today is the 19th and i have to call back tomorrow to cancel ? I sometimes wonder if this IS 2008
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You have to keep a premium package for 30 days before you can cancel it, you can't call in before the 30 days is up.