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Old 17-01-2008, 10:09   #7
Exorcist74
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Join Date: Dec 2005
Location: Swansea
Services: 60Mb cable and basic package
Posts: 128
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Re: whay pay £5 DD charges

my argument on this DD charges is that when I signed up, it did not state, that, should I not pay by DD, that I as a customer would be charge for the inconvenience of not applying to the service of direct payment, and the penalty for late payment clause came in without a agreement with the customer and the company. If it is a company police ,surely it must be stated in contract for both party's, so that no misunderstanding is made
No contract was signed and no agender was stated in writing that such a charge would be made to my bill when I become a customer.
One more thing I would like to state is if it is a fair charge, why is it so difficult for (them) to provide detail of the break down of the charges.
It would be great to see how the DD system is working, considering all the complaints that have been posted on this forum.
If it works for one person, and causes misery for another, for one reason or another, then thats great for the one that its working for, but not a thought is given for the people that the system don't work for, because I'm all right. Pay the charges Peasant so I can reap the benefits....
This is not a dig at any person, its just a fact
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