Akia

If its a service fee then itsn't it up to the company to decide what it wants to charge. The consumer has a choice to not buy from the company. If it was a penalty then I thought it had to be reasonable under contract law.

I've been reading about the bank charge situation on the BBC News site and the last one I read was that the banks are tryign to claim that the fee are service charges and not penalty charges therfore they can charge what they want and arn't tied to the Unfair Terms in consumer contracts