Quote:
Originally Posted by Rob
The article is referring to BT users, hence moved to other telco Services. Indeed the article suggests BT make a £4.50 quarterly charge. Seems better "value" than some organisations.
The real question is that applies to every organisation that makes these sortss of charges. Is the charge a reasonable fee for the service that covers the additional costs of processing non DD payments, or is it a penalty. As the banks have found, penalty charges get a lot of scrutiny, and probably are not allowed under consumer law.
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The reason I posted on forum is because the original artical in the news paper mention Virgin media as well as Talktalk......, which brings me back to the reasonable charge scenario that is applied to us as well. .... apologies for posting in wrong place..
£4.50 a quarter compared to £20, as you say better "Value"