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Originally Posted by TheNorm
In that particular case the pharmacist was adhering to professional guidelines, so it seems a bit unfair to blame the person. If you want to blame someone, point the finger at the people who agreed the guidelines in the first place.
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Well I never heard about the professional guidelines bit last time, but if so then yes, they're to blame as well. The woman that went to get the pill probably had enough guilt to deal with without the dealing with being without having to deal the religious bigotry of the pharmacist or sales assistant.
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In the OP case, do we know if the local manager had previously approved such a refusal? That could put a different slant on the whole story.
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Not really. Its more-or-less the same case as above.