Hopefully someone can help me without having to resort to calling the VM support lines (they were OK the last time I had to call them but even so...)
Anyway I'm having some issues with the internet connection that I started noticing yesterday morning. It happens with all the computers connected both wired and wireless.
Basically everything is fine until all of a sudden I lose connection and sites start timing out. Occasionally during the time out the 'Ready' light flashes for a bit then comes back but most of the time it stays solid when the connection is having issues.
The router I'm using has been rebooted, upgraded to latest firmware etc. with no resolve. In it's tool section pinging a couple of websites gives the following responses.
Quote:
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Originally Posted by D-Link
Please wait, resolving www.cableforum.co.uk....
Resolved to 87.106.129.133.
No response from host, retrying...
*SNIP*
Pings sent: 11
Pings received: 8
Pings lost: 3 (27% loss)
Shortest ping time (in milliseconds): 44
Longest ping time (in milliseconds): 47
Average ping time (in milliseconds): 45
Please wait, resolving www.bbc.co.uk....
Resolved to 212.58.227.72.
*SNIP*
Pings sent: 17
Pings received: 14
Pings lost: 3 (17% loss)
Shortest ping time (in milliseconds): 20
Longest ping time (in milliseconds): 56
Average ping time (in milliseconds): 27 |
The cable modem log shows
Quote:
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Originally Posted by Cable Modem
First TimeLast TimePriorityDescription
Tue Jan 15 20:06:55 2008 Tue Jan 15 20:06:55 2008 Critical (3)Started Unicast Maintenance Ranging - No Response received - ...
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Any ideas regarding it or is it a case of removing the router, biting the bullet and calling the support line and hoping for the best?