Thread: Am I a bad CSR?
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Old 19-11-2004, 20:53   #20
paulyoung666
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Join Date: Jun 2003
Location: norton , teesside
Age: 57
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Re: Am I a bad CSR?

Quote:
Originally Posted by greencreeper
Set a target too low and the manager has nothing to achieve; set it too high and the manager is demoralised because he's constantly failing. When a manager starts consistently meeting a target, that's the time to raise the target - or fire some of the better staff
i hope i never end up in a call centre
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