Cable Forum - View Single Post - National Customer Liason Centre (complaints)

Jocelyn Harper · 11-01-2008, 15:48

Re my incorrect address in the Phone Book. I have rung ntl Customer Services so many times and nothing has been done although I am told they 'will try'. Yesterday the lady on the helpline (called Kate) said she had never heard of two separate names being entered in the phone book for the same number!! Although two people live in the house and use the same phone!! One person's address is correct, the other (mine) is incorrect!

I have lost count of the number of phone calls, emails and letters! Help!!

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---------- Post added at 15:48 ---------- Previous post was at 15:42 ----------

I have rung Customer Services so many times and nothing has been done. Most of the Operators say they will look into it and try to help but nothing is ever done.

I have lost count of the number of phone calls, emails and letters!
Help!!
J A Harper

11-01-2008, 15:48	#17
Jocelyn Harper Inactive Join Date: Jan 2008 Posts: 2	Re: National Customer Liason Centre (complaints) Re my incorrect address in the Phone Book. I have rung ntl Customer Services so many times and nothing has been done although I am told they 'will try'. Yesterday the lady on the helpline (called Kate) said she had never heard of two separate names being entered in the phone book for the same number!! Although two people live in the house and use the same phone!! One person's address is correct, the other (mine) is incorrect! I have lost count of the number of phone calls, emails and letters! Help!! ] ---------- Post added at 15:48 ---------- Previous post was at 15:42 ---------- I have rung Customer Services so many times and nothing has been done. Most of the Operators say they will look into it and try to help but nothing is ever done. I have lost count of the number of phone calls, emails and letters! Help!! J A Harper