Cable Forum - View Single Post - I have a domain & want to send emails using that address

itworks · 10-01-2008, 17:09

I want to be able to send my e-mails using Outlook showing my domain address (eg. mail@mydomain.co.uk) rather than myname1234@ntlworld.com.

I phoned support but, during a lengthy call, they didn't seem to understand at all what I was talking about. I understand from other ISPs that all Virgin/NTL need do is add the domain to my profile so that outgoing messages don't get rejected.

I had been assuming that this would be a normal request as lots of people have domains these days - but perhaps it isn't supported with Virgin/NTL ?

Assuming it is doable, would it be better if I sent them an email ?
Who should I send it to and what should I say please ?

Thanks

10-01-2008, 17:09	#1
itworks Inactive Join Date: Sep 2005 Posts: 10	I have a domain & want to send emails using that address I want to be able to send my e-mails using Outlook showing my domain address (eg. mail@mydomain.co.uk) rather than myname1234@ntlworld.com. I phoned support but, during a lengthy call, they didn't seem to understand at all what I was talking about. I understand from other ISPs that all Virgin/NTL need do is add the domain to my profile so that outgoing messages don't get rejected. I had been assuming that this would be a normal request as lots of people have domains these days - but perhaps it isn't supported with Virgin/NTL ? Assuming it is doable, would it be better if I sent them an email ? Who should I send it to and what should I say please ? Thanks