Hi forum members, l in all honesty, think that all staff at VM from directors down to the staff, who call themself CS, must be laughing their socks off, that members on this forum, are fighting each other over the problems on VM, we all know that the service from CS, is pathetic, l have had my fair share of bad PR service, where the staff, don't know their A from B, tell you one thing, and do something else, even there engineers don't know what is happening with VM, l was told by one guy, l spoke to is that they are NOT allowed to discuss matters with customers, as it is more than there job is worth, the only thing that l would suggest, is keep writing to the Directors, telling them that they want improvements on CS, have service centres in the UK, and not have them transfered to India, where they don't know what they are talking about, l was transfered there once and told my service, would be off for a week, and that l would have to book for an engineer the following morning, try not to argue with each other, as it won't get you anywhere
