Quote:
Originally Posted by r00t
Yes we do, those of us who work for VM and offer our help here don't like to see or hear of our colleagues being abused in anyway.
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You should be ashamed to work for a company who treat their customers the way that is frequently reported in these forums. I didnt see you supply any help to this problem other than to take offence at a comment about your company.
The treatment that "fitssssy" has received is wholly unacceptable from a company that has a branding such as Virgin. Its ridiculous that he has had to have people at such a high level of authority to fix this. Clearly this isnt going to happen for the many. Whereas the final solution was a success for "fitssssy" I dont see VM changing CS to people who have any idea about what the problem is (regardless of the problem). But maybe if we all approach problems not by going via these high level people maybe VM will get the message.
We could start by asking for what we are paying for.