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MovedGoalPosts · 08-01-2008, 16:49

Your connecting to the server, but the authentication is failing. It doesn't recongnise your password, or username, or both.

---------- Post added at 16:49 ---------- Previous post was at 16:47 ----------

Have you tried working through the steps in this article:

http://www.cableforum.co.uk/board/96...ss-my-ntl.html

If you have, and still can't get in you may need to call support, to check your username and passwords are actually matching your webspace.

08-01-2008, 16:49	#10
MovedGoalPosts Inactive Join Date: Jun 2003 Location: 127.0.0.1 Age: 62 Posts: 15,868	Re: Format then cant upload ! Your connecting to the server, but the authentication is failing. It doesn't recongnise your password, or username, or both. ---------- Post added at 16:49 ---------- Previous post was at 16:47 ---------- Have you tried working through the steps in this article: http://www.cableforum.co.uk/board/96...ss-my-ntl.html If you have, and still can't get in you may need to call support, to check your username and passwords are actually matching your webspace.