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fitssssy · 07-01-2008, 18:31

Last update (i hope).

After one last email to Mr Berkett yesterday a lady called Julie Agnew phoned me and promised it would be fixed today "No matter what it takes".

9am this morning three men,two vans and alot of cable appeared on our street.

Result i now have full service restored and have been offed compensation to make up for the down time and i am a happy bunny.Big thanks to the engineers today and to Senior Engineer Peter a top top chap who went the extra mile to sort this for us today and last Thursday, a really dedicated bloke who clearly loves his job good to see.

07-01-2008, 18:31	#38
fitssssy Inactive Join Date: Jan 2008 Posts: 22	Re: An Open Letter To Virgin Media Last update (i hope). After one last email to Mr Berkett yesterday a lady called Julie Agnew phoned me and promised it would be fixed today "No matter what it takes". 9am this morning three men,two vans and alot of cable appeared on our street. Result i now have full service restored and have been offed compensation to make up for the down time and i am a happy bunny.Big thanks to the engineers today and to Senior Engineer Peter a top top chap who went the extra mile to sort this for us today and last Thursday, a really dedicated bloke who clearly loves his job good to see.