[gazelle]

hello

I left Virgin approx 5 months ago and am now with Bt (no cable in my area), since then i have been using my ntlworld e-mail account via webmail with no issues. however 3 days ago everytime i went to log into my webmail it refuses me entry stating that my username and or password is incorrect (it isnt).
also when i go through outlook express it states that my username and password has been rejected (error number 0x800ccc92), does anyone know why this is and how i can regain access

many thanks