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Paul K · 05-01-2008, 21:49

GC with an SNR that low you will see dropped connections as I have already said, your side of the line probably isn't the issue and if the line between you and the exchange is poor then you will probably need your speed capped to stabilise the connection itself. I had mine capped at 10Mb as I don't need a blazing speed but I do need a stable connection in the evening.
Please post your full stats on t'other forum and it may be that you need to call CS and ask to be TS'ed for intermittant connection and point out you have a low SNR to the Tech person and make a point of saying you will proabaly need putting through to CST for speed and config checks.

05-01-2008, 21:49	#48
Paul K Inactive Join Date: Jun 2003 Location: Essex innit Age: 52 Services: Sky HD + 16Mb ADSL BT Telephone Posts: 15,735	Re: Sky Broadband GC with an SNR that low you will see dropped connections as I have already said, your side of the line probably isn't the issue and if the line between you and the exchange is poor then you will probably need your speed capped to stabilise the connection itself. I had mine capped at 10Mb as I don't need a blazing speed but I do need a stable connection in the evening. Please post your full stats on t'other forum and it may be that you need to call CS and ask to be TS'ed for intermittant connection and point out you have a low SNR to the Tech person and make a point of saying you will proabaly need putting through to CST for speed and config checks.