[QUOTE=fitssssy;34464938].
I am trying very hard to be reasonable about this but it has been 11 weeks now and it really is getting me down.
I do sympathise with you on this one, Ive had an issue with VM thats been going on for 4 weeks now, after numerous calls and promises of "things will be sorted out" it really is hard to stay calm..................today was the icing on the cake..........got home to find that not only had our TV package been downgraded, but our broadband gone completely, all we wanted was to upgrade to a larger TV package!!! Its a very long story and to be honest Im totally exhausted with the stress of all the calls and empty promises.......Im astonished that this level of service can be allowed . Finally got a really helpful chap in swansea to get me back online, but only after 2 other techs said it wasnt possible for at least 72 hours, I went ballistic, asked to speak to someone in the uk and hey presto, he did it in 5 mins !! Now just gotta wait and see if the TV materialises.I wont hold my breath
