Quote:
Originally Posted by r00t
Yes we do, those of us who work for VM and offer our help here don't like to see or hear of our colleagues being abused in anyway.
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Thats fair enough sorry if i,ve offended anyone my post was intended to be tounge in cheek i,ve not posted here to pee anyone off just to try to get some help.
I am trying very hard to be reasonable about this but it has been 11 weeks now and it really is getting me down.
I emailed Neil Birkett again at 11.10 this morning he emailed back saying someone would be in touch.Sure enough 12.31pm another V. nice man phones and promises me two people are coming today and the re-pull will be done.
It,s now 5.10pm and still no sign and don,t think they will come now today.The missus has had to stay in all day waiting for them.I,m so looking forward to finishing work at 6PM and having an evening of her moaning about not being able to go shopping ect.
---------- Post added at 17:15 ---------- Previous post was at 17:11 ----------
Quote:
Originally Posted by lostandconfused
politeness costs nothing.
The person you so nicely talked to, isnt the person that put the details on the system, he simply picked up a job and went to try and help.
He could have turned up, not been able to help so gone and done one of the other jobs on his list, making you call back get a re-appointment etc.
Your right that he should have known what the problem is, and there should have been enough people to do the job properly. But the fact is it wasnt, speaking to him like that isnt going to make him get in touch with his supervisor and get something sorted, he is more likely just to mark it as failed and leave it, its no skin of his nose.
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Alright i get the message! Blimey listen i,m one of the most passive cowardly guys on the planet but i,m starting to get paranoid over this.It just seems that everyone is lieing to me and after 11 weeks it,s getting me down.Maybe i would be better just leaving Virgin after all.