View Single Post
Old 05-01-2008, 11:43   #21
fitssssy
Inactive
 
Join Date: Jan 2008
Posts: 22
fitssssy is an unknown quantity at this point
Re: An Open Letter To Virgin Media

Quote:
Originally Posted by fitssssy View Post
Hi no i am in Liverpool i do hope your all sorted now.

Update for anyone still awake.


Received a call from a V.nice man in Mr Birkett,s office the very next morning.A general plan of action was agreed and on Thursday a a senior engineer came to see if he could get to the root of the problem.
Now this guy is possibly the nicest bloke i have ever come across in all the days i,ve been with Telewest/Virgin i never for a moment imagined that they actually had someone working for them that actually knew what they were doing the big bonus being he really cared about his job and it showed a rare thing these days.

Lots of jargon was spoken (yes it all went over my head).Whole house rewired back to the street,new modem installed,still no joy but i,m a reasonable guy and can see they are trying.Today (Saturday) i,m awaiting the arrival of the chaps from Virgin who are going to replace the cable right back to the main box,no promises have been made by V.nice man (who to his credit has kept in touch everyday) or Senior Engineer but i,m hopeful my nightmare is close to being over and i will be able to teleport a few episodes of Hollyoaks tonight right after i,ve checked my email. Am i kidding myself and being naive ? I will let you know later.
Geez how studip am i 10.51 this morning i,m in work mobile rings "Hello it,s Dean form Virgin media i am at your property now but i don,t understand what the job is"

Me:"It,s a repull to the box at the top of the next street "

Dean; "I won,t be able to do that i,m on my own it,s a two man job"

Me: F*** C))) ECT

Dean : "I don,t think there,s any need to speak to me like that"

Me: No your right get your boss to phone me i,ll speak to him like that instead"


You just could not make it up.I give up off to contact Watchdog.
fitssssy is offline   Reply With Quote