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BT Billing Question
Hello!
A mate of mine has had a problem with BT billing...
He had a bit of a mishap with the Bank they are with, with bank charges because BT tried to take 12 Months worth of Broadband and Line Rental Money, which, obviously, wasnt there.
There was the amount they have been paying for the past couple of months, which should have been Direct Debited.
Now BT are requesting the 100% payment of 12 Months service, otherwise, no re-con and debt collectors thereafter.
Why are they charging him 12 Months worth!?!? Why is it not monthly?!
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