Just had a bit of good news (not from VM mind), SKY rung me redarding the install offer I'd agreed in December (then had to cancel) and they asked if I was still interested, explained I had to cancel that offer due to my contract still having some months on it and was told the offer was still valid as I'd taken it up in the offer period and my account with SKY was frozen, not cancelled, so it was still valid and give them a call when you're ready to cancel VM.
So if that is true, then that's a free SKY+ for me and my neighbour (recommend a friend), free second standard STB as we're having Multiroom, free installation and free BT Line install! Now
THAT is how you treat your customers
Obviously when the time comes to cancel I'd have to ring SKY and confirm this offer is indeed still available, and if it is, woohoo!! Something to look forward too I guess.