Quote:
Originally Posted by diddy1
The doors open on green box just outside my window, telephone not working but tv and internet is, im not using my mobile to report it is there anybody on here thats could??
Box situated on Ubberley road corner of Bargrave Street ST2 area
Having a mad moment i have reported the box being open and no telephone service, why do the india call centers make it so difficult.
me good morning i wish to report phone not working
cs how long has it not been working
me how do i know i think appprox 12 hours
cs how do you know its 12 hours.
me i dont im just guessing as the box was ok the last time i looked and this morning i got up and the doors were wide open
cs what is green box and who has opened the doors
me im on a mobile phone here this call is costing me to report your faulty equpiment
cs can you unplug any extensions and try again to use your phone
me i have no extensions the wires are hanging out of the green box the person that lives next door has no phone either.
cs im going to try a diagnostic test can you hold the line
me dont bother its not going to work i can see the wires hanging out of the box they ar not connected.
cs who has pulled the wires out
me i have no idea i was in bed
cs if you have damaged the cable you will have to pay
me listen very carefully please, the wires that connect to your equipment have been pulled out by some lovley person between the hours of 8.30pm yesterday and 7.00am this morning i have not pulled or damaged any wires do you understand.
cs i will try test again
me please dont waste my time any more just send engineer.
cs ok sir i will book you one
cs i have booked one for 9th of january
me can you not send anybody sooner to reapair fault and repair the doors as im sure by the 9th there will be no wires left connected.
cs sorry sir ythe 9th is all i have available
me ok but expect another call soon about no internet or tv.
cs thank you sir is there anything else i can help you with.
at that point i cut the phone off, i give up, i have been out and closed the doors but the sodding little gits were watching me, im damm sure im not going to use any of my gaffer tape to hold them shut. well it should be fun watching the kids pull the wires to bits. and the call cost me £4.25 to report the fault
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I suggest you go to virginmedia.support.tv newsgroup and report it there. They take action and you dont have all that nonsense youve just given.
Free as well.