Quote:
Originally Posted by myblueocean
In the end if possible, anyone with these messy problems should just leave.
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Yes to a point i agree but i really was always very very happy with the services they have provided me with over the last seven years.
The bundle i,m on suits both my needs and my pocket and i love the TV On Demand service as i work mad hours it,s good to be able to come home and catch up on a tv programme with out having to remember to record it.
I would be genuinly gutted to have to drop Virgin but i can,t go on with no service i need the internet for work emails.
---------- Post added at 16:49 ---------- Previous post was at 16:46 ----------
Quote:
Originally Posted by brundles
E-mailing VM through their website gets either no response or a patronising, out of the can, not read your e-mail response.
If you post it on the newsgroups (use the virginmedia.support.broadband.cable and virginmedia.support.tv groups on the VM server - for ex-TW areas it's news.blueyonder.co.uk) you will get responses from VM tech support directly - usually fairly quickly and much more up to speed than the "How's the weather" group on the premium rate phone number.
I found these guys to be much much more helpful than the majority of people (not necessarily all though) on the phones.
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Thanks for the reply i am currently working out how to get newsgroups in my Outlook Express.I,ll be sure to let you all know if there are any devolopments