Quote:
Originally Posted by fitssssy
Hi thanks for the replies i have email Virgin several times Since October the 28th 2007with no reply from them.
|
E-mailing VM through their website gets either no response or a patronising, out of the can, not read your e-mail response.
If you post it on the newsgroups (use the virginmedia.support.broadband.cable and virginmedia.support.tv groups on the VM server - for ex-TW areas it's news.blueyonder.co.uk) you will get responses from VM tech support directly - usually fairly quickly and much more up to speed than the "How's the weather" group on the premium rate phone number.
I found these guys to be much much more helpful than the majority of people (not necessarily all though) on the phones.