Slow in Guildford
I'm on the supposed 1.5mb service (213.107.72.***)
For the last 3 weeks its been really slow 128-200k
I put it down to this big upgrade
did the 'broadband medic' chat to a tech 3 nights ago and they diagnosed a cable fault in my area.
was told to give it 24hrs
gave it 36 and followed up with a 'real' tech support person
he just didnt have a clue
rang again the following day and got fobbed off again
rang this afternoon and spoke to a Karthik who seemed a step up from recent people
he emailed me some info on poor connections incl a link to Dan Ellwells speed test
Nearly fainted at paying £10
but surprise surprise it says I've got a very slow connection and should contact tech support.
"
Test 8: Download speeds from UK servers
Ideally, you should get a result of around 1024 Kb/s (higher is better)
mirror.ac.uk: 149 Kb/s
This result shows serious problems with your downloads, and should be investigated.
Test 9: Download speeds from European servers
Ideally, you should get a result of around 1024 Kb/s (higher is better)
heanet.ie: This test failed due to a server timeout or other error.
Too many server errors occurred therefore this test is inconclusive."
Now that seems like a few circles I've been round a few times
what should I do?
David M Wicker
Admin Edit: Last bit of IP removed (Paul)
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