Quote:
Originally Posted by nimicitor
It was broken first so being pro active I investgated and found the problem myself.
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So you DID fiddle. You 'made' a repair without the training and knowledge to do so and are now on here looking for help instead of doing what you should have done in the first place - call out Virgin Media to repair their equipment which you say was broken.
It is not pro-active to fiddle around with somebody else's equipment and potentially make the situation worse.