Quote:
Originally Posted by Ernie_C
Yes, looks like your fiddling around:
http://www.cableforum.co.uk/board/62...isolators.html
has caused problems for you (and perhaps others).
Perhaps you should get your supplier, Virgin Media, out to return your installation back to the correctly installed state.
PS Why don't you want an engineer out?
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I haven't fiddled with anything, I had a look ages ago to see what was inside and weather anything could be replaced.
And i thought it would be easier to just buy a new one and fit it myself then get an engineer out.
It would seem like a waste of time for him.
Quote:
Originally Posted by chickendippers
If there's a problem with VM's equipment, replacing it will be free. However if you've broken it, then it's your own fault and you'll have to foot the bill.
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I looked because it was broken, I didn't break it because I was looking.
Quote:
Originally Posted by Lord Nikon
Could also be that the signal amp in the street cab is failing, and removing the galvanic isolator increases the signal by about 3.5dB (if memory serves) allowing the modem to connect. This WOULD be a VM fault.
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I dont think my internet has been as fast as it is now without the isolator.