Thread: £1500 to install a BT Line???
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Old 26-12-2007, 16:27   #11
SMHarman
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Join Date: Jun 2003
Services: Cablevision
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Re: £1500 to install a BT Line???
Quote:
Originally Posted by Rob View Post
Don't BT have some sort of legal obligation that they must connect a phone line if it's required. But I don't know if that places any controls on cost. You might need to hide that it is a holiday home, and make out it is a proper residence. Maybe a browse of somewhere like OFCOM?
http://www.btplc.com/Thegroup/Regula...ionintheUK.htm
Additional obligations are imposed on providers designated as providers of universal service. BT has been designated as the provider of universal service in the UK, excluding the Hull area. The Universal Service Obligation (USO) conditions imposed on BT address issues such as the provision of access to the telephone network, schemes for consumers with special social needs and public call box services. Additional obligations are also imposed on individual providers that have been designated as having Significant Market Power (SMP) in an identified market following a review of that market. BT has been designated with SMP in a number of markets
http://www.ofcom.org.uk/consult/condocs/uso/main/
Provision of a connection capable of functional internet access
1.10 BT and Kingston are required to provide a connection upon reasonable request and at uniform prices, irrespective of geographical location. This requirement is particularly valuable to customers in remote rural areas whom the market might otherwise not serve. Where installation of a new line costs £3400 or less, BT sets a standard charge. Where installation will cost over £3400, BT requires the customer to pay the excess costs (plus its standard connection charge). Ofcom consider the use of a ‘threshold’ to be a sensible approach; Ofcom is seeking further data to help it decide the level of that threshold. In addition, Ofcom intends to publish guidance on the issues to be taken into account in considering whether a request is reasonable.

1.11 The obligation on BT and Kingston to provide a connection upon reasonable request encompasses the provision of a narrowband connection capable of ‘functional internet access’ (FIA). Guidelines on FIA were issued in 2003 which said that users should be able to expect connection speeds of at least 28.8 kbit/s. It also set out measures that universal service providers should take in response to complaints about data speeds. The Guidelines have been beneficial and no significant changes are proposed at this time. In particular, it is considered that the benchmark minimum speed should remain at 28.8 kbit/s for the time being.

So be aware what functional internet access really means. A 28.8kbit/s modem connection.
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