Re: Help I am going insane!
What are you trying to download and from where when you are making this speed assessment? Larger files can take a time to wind up to speed. Speedtest sites can be inaccurate thourhg using too small a file size, or themselves being congested.
That modem config is set for 20meg speeds. The modem is quite capable of 20 meg, so it's either the cable network being congested (for which there is no fix, other than just to periodically whinge at VM as do many other users), or something on your own computer. Could a firewall or antivirus program be blocking or slowing traffic?
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